Terms & Conditions
Please read these Terms and Conditions carefully before using the Zion Online Care platform and telehealth services.
⚠️ Important Notice: By accessing or using any part of the Zion Online Care platform, you agree to be bound by these Terms and Conditions. If you do not agree to all terms, you must not access or use our services.
DO NOT USE THIS SITE IF YOU THINK YOU MAY HAVE A MEDICAL EMERGENCY. In an emergency call 911, visit the nearest emergency room, or seek immediate medical assistance.
These Terms of Use govern your access to and use of Zion Online Care services, website, content, functionality, and healthcare-related offerings. By accessing or using the website, you agree to be bound by these Terms and Conditions.
1. Privacy
Please review our Privacy Policy and Notice of Privacy Practices for information about how we collect, use, and protect your personal information.
2. Changes to These Terms
We may revise and update these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of those changes.
3. Medical Disclaimer
The information available through this website is provided for informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider regarding any medical condition.
4. Reliance on Information
Any reliance on information provided through the website is at your own risk. We do not guarantee the accuracy, completeness, or usefulness of any content.
5. Electronic Communications
By creating an account or using our services, you consent to receive electronic communications including emails, SMS messages, notifications, disclosures, and legally required notices.
6. Website Changes
We reserve the right to modify, suspend, or discontinue any portion of the website or services at any time without notice.
7. Ownership of Content
All website content, trademarks, logos, graphics, text, software, and intellectual property remain the exclusive property of Zion Online Care or its licensors.
8. Trademarks
The Zion Online Care name, logos, designs, service marks, and branding are protected under applicable trademark laws.
9. Acceptable Use
- Do not misuse or interfere with website operations.
- Do not attempt unauthorized access to systems or data.
- Do not distribute malicious software or harmful code.
- Do not impersonate another person or organization.
- Do not copy, modify, or redistribute website content without permission.
10. Pharmacy and Prescription Services
Prescriptions, when issued by licensed providers, may be fulfilled by partner pharmacies where permitted by law. Prescription decisions remain solely at the discretion of the treating healthcare provider.
11. Payments and Billing
By submitting a payment method, you authorize us to charge applicable fees, taxes, subscriptions, and recurring charges associated with services you select.
12. Refund Policy
All sales are final except as expressly stated in the applicable Refund Policy or where required by law.
13. Promotions
Promotional offers, referral programs, and discounts may be subject to additional terms and eligibility requirements.
14. Termination
We may suspend or terminate access to the website or services at any time for violations of these Terms or other lawful reasons.
15. Third-Party Links
The website may contain links to third-party websites. We are not responsible for their content, privacy practices, or operations.
16. Disclaimer of Warranties
The website and services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind.
17. Limitation of Liability
To the fullest extent permitted by law, Zion Online Care shall not be liable for indirect, incidental, consequential, punitive, or special damages arising from the use of the website or services.
18. Indemnification
You agree to indemnify and hold harmless Zion Online Care and its affiliates from claims, liabilities, damages, and expenses arising from your use of the website.
19. Governing Law
These Terms shall be governed by the laws of the State of Iowa, United States.
20. Arbitration and Dispute Resolution
Disputes shall be resolved through binding arbitration on an individual basis. Class actions and jury trials are waived where permitted by law.
21. Severability
If any provision of these Terms is held unenforceable, the remaining provisions shall remain in full force and effect.
22. Geographic Restrictions
The website is intended for users located in jurisdictions where its use is lawful.
23. Contact Information
Email: info@ziononlinecare.com
Phone: 1-855-200-9087
Disclaimer
We facilitate access to online consultations with licensed healthcare providers. Healthcare providers make independent clinical decisions. Prescriptions are not guaranteed. If prescribed, medications may be fulfilled by partner pharmacies where permitted by law. This service is not intended for emergencies.
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